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Regular Checks

A short routine of checks keeps the system reliable and prevents most Sunday surprises. This page lists what to check weekly, monthly and occasionally, plus where to log problems and how to contact Mills IT.

Every Sunday (operator)

Done as part of Sunday Startup:

  • [ ] Power on in the correct order (mixer before speakers).
  • [ ] Test each microphone you'll use; check radio mic batteries.
  • [ ] Confirm slides show on the front TVs (press F5).
  • [ ] Switch between Camera 1 and Camera 2.
  • [ ] Confirm foyer sound.
  • [ ] Start the livestream and check picture and sound on YouTube.
  • [ ] After the service: shut down in the correct order; batteries on charge.

Weekly (operator or maintainer)

  • [ ] Recharge / restock microphone batteries.
  • [ ] Quick wipe-down of shared microphones — see Cleaning.
  • [ ] Tidy cables and the AV desk.
  • [ ] Note any issues from the service in the log below.

Monthly (maintainer)

  • [ ] Confirm the QU-5D Sunday scene still recalls correctly.
  • [ ] Check camera presets still point where they should.
  • [ ] Confirm StreamDeck / Companion buttons all work.
  • [ ] Check the livestream quality (resolution, dropouts) on a recording.
  • [ ] Confirm spare batteries are stocked and the charger works.
  • [ ] Update any maintainer notes in Equipment List and Network Overview.

Occasionally / as needed

  • Software updates for the NUC, Companion and RodeCaster — schedule these away from Sundays and test afterwards.
  • Review and back up the Companion configuration and QU-5D scenes.
  • Replace any worn cables or failing batteries.

Don't update on a Sunday morning

Never apply software/firmware updates just before a service. Updates can change behaviour or require setup. Do them mid-week with time to test.

Issue log

Keep a simple log so problems aren't forgotten. Record:

Date What happened What you tried Resolved?

A good note saves a callout

Write down the exact symptom, what was on screen, and what you did. This helps Mills IT fix the real cause quickly.

Contacting Mills IT

This system is maintained by Mills IT. For faults you can't resolve:

  • Maintainer: Mills IT
  • Contact: [add phone / email here]
  • Best time to call: [add]
  • Emergency / Sunday-morning contact: [add]

Before you call

Check the relevant Troubleshooting page first — many issues have a quick fix. If you still need help, have your issue-log note ready.